Prescription FAQ

Prescription Medication FAQ

The sale of veterinary medicines is closely regulated and the pharmacy(s) are operated in-line with United Kingdom regulations.

All the medicines for sale in 5M pharmacy shops meet UK, EU, or other globally recognised legislative requirements which are clearly identified on the product datasheets, linked to from the product detail pages.

It is vital to understand it is the responsibility of the user to ensure that any veterinary medications are used in accordance with local legislation and that they are administered in a safe and responsible manner.

Purchasers should ensure that all product information provided in the product data sheet and on the packaging, or in any other manner, is read and understood before administration. Particular care should be taken to note any hazards to the operator, contra-indications and warnings on the packaging, etc. Those administering medicines to animals whose flesh or products is intended for human consumption should pay particular attention to withdrawal and withholding times and recording requirements.

In the UK, the Veterinary Medicine Regulations require that certain medicines can only be supplied on prescription. All such medication is clearly marked by the designation POM-V. These regulations do not apply to overseas customers, however it remains vital that the correct local regulations are followed.

To complete an order the Customer will need to confirm the following statements.

Requirements of supply

Placing an Order

1. Following discussion with your vet/animal health adviser, order the required medicines from our on-line pharmacy.
2. At checkout, agree to the "requirements of supply".
3. Make payment on-line by bank card, or select to pay by bank transfer/cheque.
4. We will send an email confirming your order. If paying by bank transfer/cheque the email include payment details.
5. Where necessay, forward the prescription paperwork.*
6. The Pharmacy(s) will check your order details, promptly packing and despatching your medicines.
7. Payment clearance is required before despatch if paying by bank transfer/cheque.

* Prescription Required Medication (POM-V)

For UK delivery: Orders which include POM-V designated products can only despatched following receipt of a suitable prescription. A faxed copy is sufficient for despatch, however the original will be required and this should be returned in the self addressed envelope included with your order.

For non-UK delivery:If local legislation requires the prescription to be sent to the seller of the medicine, this should be sent as detailed below.

Sending Prescription Paperwork

Fax Hotline	+44 114 245 0333
Email scanned copy to:

Original paperwork should be sent to the relevant Pharmacy(s) as follows:

Garth Partnership Straight Lane Beeford, Driffield E. Yorks, YO25 8AY England. Tel: +44 1262 488 323

FVG Limited 22 Carsegate Road Inverness IV3 8EX Scotland. Tel: +44 (0) 1463 717774

Why are you offering this service?

5M Enterprises Limited and our pharmacy partners are fully committed to the safe and correct use of legal, fully tested and effective animal health products.

In making these products available, we are ensuring farmers, animal health technicians and veterinarians across the world have access to safe and effective products, tested and licensed to UK, EU and other well recognised standards.

You are much cheaper then my vet - How?

Our Pharmacy partners operate sizable animal health veterinary practices in the UK. As a result of their purchasing power we are able to offer healthy discounts to retail prices.